Introduction

Welcome to Home Vision, an online store dedicated to preserving the beauty of nature through stunning, handmade displays. Our team of passionate professionals combines their love of nature with diverse expertise to create exceptional and unique displays that celebrate the artistry found in the natural world.

Acceptance of Terms

By using our website or making a purchase, you agree to be bound by the following terms of service.

Product Listings and Descriptions

At Home Vision, we take pride in accurately listing and describing our products. We strive to provide detailed information and high-quality images to give you a clear understanding of each item. However, please note that due to the handmade nature of our displays, there may be slight variations in color, texture, and size. We make every effort to ensure the accuracy of our product descriptions, but we cannot guarantee that all information is completely free of errors or omissions.

Ordering and Payment

To place an order with Home Vision, you will need to create an account using your email address. We accept payment via credit card and master card. Please note that applicable taxes or fees are not required from our customers.

Shipping and Delivery

We offer shipping to various locations, and the shipping cost will vary based on the buyer's location and the weight/Size of the product. We strive to process and ship orders within 2-3 business days. Estimated delivery times range from 4 to 7 working days, depending on the destination. Please note that these delivery times are estimates and may vary due to unforeseen circumstances or delays beyond our control.

Returns and Refunds

At Home Vision, we are committed to providing you with a worry-free shopping experience. If your artwork arrives damaged or is lost during transit, we offer a hassle-free return process. Please contact our dedicated Home Vision team within 24 hours of receiving your order, and we will guide you through the return and refund process.

Please note the following important details:

To initiate a return, contact our Home Vision team within 24 hours of receiving your order.

Returned items must be in their original condition, with all packaging materials included.

Once the returned item is received and inspected, we will process your refund within one month due to the complications related to the issue. The refund will be issued to the original payment method used for the purchase.

Privacy and Data Protection

At Home Vision, we collect customer information for the purpose of processing orders, providing customer support, personalizing the shopping experience, and recommending products that may interest you. We take data security seriously and have implemented various measures to protect your personal information. These measures include encryption techniques, secure payment gateways, firewalls, regular data backups, and employee access controls. We may share customer information with trusted third parties, such as payment processors and shipping providers, to fulfill certain purposes. Rest assured that we only share the necessary information and have safeguards in place to protect your data during these interactions.

Prohibited Activities

The following activities are prohibited on our website:

Spamming or sending unsolicited messages

Hacking or attempting to gain unauthorized access to our systems

Violating intellectual property rights, including copyright and trademark infringement

Limitation of Liability

While we take every precaution to ensure the security and accuracy of our website and products, Home Vision cannot be held liable for any damages or losses incurred by users while using our website or purchasing our products. By using our website and making a purchase, you acknowledge and accept this limitation of liability.

Termination

The store owner reserves the right to terminate the agreement under the following circumstances:

Non-payment: If a customer fails to make the required payment for the purchase.

Violation of Terms of Service: If a customer engages in prohibited activities or violates the terms outlined in the Terms of Service.

Fraudulent Activity: If the store owner suspects fraudulent activity, such as using stolen credit card information or engaging in identity theft.

Product Unavailability: If the product or service becomes unavailable due to unforeseen circumstances, such as inventory depletion or discontinuation.

Legal Compliance: If the sale violates any applicable laws or regulations.

Alternatively, the customer may terminate the agreement under the following circumstances:

Product Defect or Misrepresentation: If the customer receives a product that is defective, heavily damaged, or significantly different from what was advertised.

Non-Delivery: If the ordered product or service is not delivered at all.

In the event of termination, we encourage open communication with customers to address any concerns or issues that may arise before resorting to termination.

Thank you for choosing Home Vision. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional. If you have any questions or concerns regarding our terms of service, please do not hesitate to contact our Home Vision team.

Email: Info@HomeVisionCo.com