Refund Policy
At Home Vision, we are committed to providing you with a worry-free shopping experience. We understand the importance of protecting your investment and ensuring your complete satisfaction. Therefore, we have implemented a comprehensive return and refund policy that reflects our dedication to your peace of mind.
1- InsureShield Coverage:
Each delicate and one-of-a-kind artwork in our collection is accompanied by comprehensive InsureShield coverage. This coverage is meticulously provided through UPS Capital Insurance Agency, Inc. It serves as an invaluable protection, safeguarding your investment and preserving the precious vision crafted by our talented designers.
2- Minimizing Risk:
We prioritize minimizing risk with every shipment. Our team takes utmost care in packaging and handling your order to ensure its safe arrival. However, in the unlikely event of damage or loss during transit, our ironclad money-back guarantee offers complete protection.
3- Money-Back Guarantee:
If your artwork arrives damaged or is lost during transit, we offer a hassle-free return process. Simply contact our dedicated Home Vision team within 24 hours of receiving your order, and we will guide you through the return and refund process.
4- Complete Protection:
Our 100% insured products provide you with the peace of mind you deserve. In the unfortunate event that you need to return an item, rest assured that our return and refund policy is designed to make the process as seamless as possible.
Please note the following important details:
- To initiate a return, contact our Home Vision team within 24 hours of receiving your order. We will provide you with a return authorization and guide you through the necessary steps.
- Returned items must be in their original condition, with all packaging materials included.
- Once the returned item is received and inspected, we will process your refund within one month due to the complications related to the issue. The refund will be issued to the original payment method used for the purchase.
We value your trust in us and strive to provide you with the highest level of customer satisfaction. Should you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact our Home Vision team. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional.
Indulge in the beauty of art, knowing that your purchase is backed by our commitment to quality, protection, and your ultimate satisfaction.
Reach out to us as we eagerly await the opportunity to hear from you, fueled by a genuine desire to assist.
Email: Info@HomeVisionCo.com